FAQs
Short answers to the questions we are asked most.
- Do I need an account to buy?
- No. You can shop and check out as a guest. An account only makes it easier to track orders and reuse your address.
- How can I pay?
- The platform is being set up for Mobile Money, bank cards, bank transfer, and — where enabled — payment on delivery or payment at the store. Online payments are only confirmed by the payment provider, never by the website alone.
- How much is delivery?
- It depends on your region, town and the size of the item. Large items such as vehicles, tiles, furniture and big appliances are quoted individually.
- Can I buy a vehicle online?
- Vehicles are enquiry-first. You inspect the vehicle and agree terms with our team; we do not push vehicle purchases through the normal retail checkout.
- Can I collect my order at the store?
- Yes. Choose store pickup and we will let you know when your order is ready.